Monday, 3 March 2025
Obscene Prices, Declining Quality: Luxury Is in a Death Spiral
Opinion
Guest Essay
Obscene
Prices, Declining Quality: Luxury Is in a Death Spiral
Dec. 19,
2024
By Katharine
K. Zarrella
Ms. Zarrella
is a longtime fashion editor and lecturer.
https://www.nytimes.com/2024/12/19/opinion/vuitton-chanel-burberry-lvmh-hermes.html
The holiday
shopping season is hitting its apex. And do you know what I, a longtime fashion
editor, will not be buying my loved ones this year? Big-name luxury fashion.
I’d sooner set my eyebrows on fire.
Why am I
betraying the industry to which I’ve dedicated the better part of the past 20
years of my life, you might wonder? Let me tell you a story.
When, for
the fall 2023 season, Marc Jacobs reissued the runway-show version of his Kiki
boots — a sought-after, supple-leather style that I’d been lusting after since
their 2016 debut — I found a way to squeeze them into my budget. I’d had a
tumultuous few months, and I figured I’d treat myself to something I’d treasure
forever. Something that would last.
They did
not. The right heel cap fell off after a handful of wears, revealing a flimsy
plastic cavern. I got it replaced, only to have a four-inch platform base snap
off like a rotting tree limb days later. Timber! Two passers-by heaved me up,
and I limped home, barefoot. In February, I demanded a refund, which I promptly
put toward much-needed physical therapy.
My
experience sums up everything that’s gone wrong with what once served as
semiotic shorthand for the good life. In recent years, luxury of all kinds has
become obscenely, disgracefully, inconceivably costly. And the price hikes
we’ve seen are steeper than what inflation would dictate. What’s worse? As
costs climb, quality hasn’t. In fact, it’s largely declined.
“Luxury is
in chaos,” said Gill Linton, a fashion and marketing expert and a co-founder of
luxury vintage platform Byronesque.
I’d go a
step further. Luxury is in a death spiral. After a decade of nearly unfettered
growth, the sector is bombing across the globe. Analysts point to less-affluent
buyers reining in their spending and slowing demand in China. I believe there’s
another culprit: a growing realization that many luxury houses have broken the
principles that made them so successful. These hoity-toity brands, which
cheapened their essence and eviscerated their desirability with down-market
celebrity partnerships, licensing deals and influencer advertising, have no one
to blame but themselves.
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This started
at the source of so many modern woes: social media. For those not glued to
TikTok or “The Kardashians,” social media, helped along by reality TV, has
instigated a frenetic game of one-upmanship in which top social-media content
makers aim to project wealth while outdoing themselves and their competition.
This means flaunting luxury goods in posts that are then spread widely by
algorithms. Kyle Richards, a cast member of “The Real Housewives of Beverly
Hills,” has become infamous for hitting the gym with a difficult-to-get Hermès
Birkin bag — which costs anywhere from five figures to hundreds of thousands —
dangling from her arm.
At the same
time, the rich were getting richer — and more people were joining them.
According to Swiss bank UBS, there were 7.64 million millionaires in the United
States in 2000. By 2023, we saw that number nearly triple.
For those
who aren’t comfortably in the millionaire class, technology offers a solution.
The exploding popularity of financing apps such as Klarna and Afterpay — online
lending services that allow users to break payments up into installments — has
ushered in a whole new era of buy now, pay later. It’s stigma-free layaway for
nearly any item. Nobody has to know, and you get the product upfront.
Suddenly,
brands accustomed to catering to a select few found themselves pursued by a
surfeit of less discerning customers — some literally children — seeking a
status boost for their social media profiles. Meanwhile, the platforms continue
to both stoke class anxieties and offer a seemingly unlimited amount of data on
what to want next. Confronted by hordes, companies tried preserving their
images the one way they knew how: jacking up prices. In doing so, they followed
the longstanding Veblen goods principle. Derived from the economist Thorstein
Veblen’s “The Theory of the Leisure Class,” written in 1899, it states that
demand for luxury goods will actually increase as their prices increase,
because such hikes thin the herds and make scarce goods that much more
desirable.
Which prices
have skyrocketed? The better question is which haven’t.
From October
2019 to April 2024, the cost of Prada’s popular Galleria Saffiano bag increased
111 percent. In the same period, the cost of Louis Vuitton’s canvas Speedy bag
doubled, and Gucci’s Marmont small matelassé shoulder bag went up by 75
percent. Chanel is particularly notorious: Its iconic medium 2.55 leather flap
bag, which cost $5,800 in 2019, will now set you back $10,800 — and is
increasingly the subject of quality complaints.
What about
that perfect exotic backdrop to show off your new goods? A thousand bucks for a
night in a normal hotel room, once unheard-of, is surprisingly common. Rooms at
the sought-after Amangiri resort in Utah started at around $1,800 a night in
2018. Now they start at $3,509. Jaclyn Sienna India, the founder of a travel
and lifestyle company that caters to individuals and families with a minimum
net worth of $100 million, notes that the prix fixe menu at the exclusive Ibiza
restaurant Sublimotion was about $1,675 a head in 2022. Today, she said, it’s
$2,380.
Under the
Veblen goods principle, shoppers should view luxury brands’ higher prices as a
sign that the goods are precious and hard to obtain. The problem is that
neither of those is the case.
Luxury has
become nearly ubiquitous. Open Instagram, and everyone has a Louis Vuitton
Speedy or a Chanel Boy Bag or some other instantly recognizable
four-figure-plus purse from a mainstream luxury label. Some of that comes from
the rise of resale (people disposing of their used luxury wares, usually at
deep discounts) or dupes (similar-looking copies that trade for far less). And
a growing number are superfakes — highly convincing counterfeits that seemingly
offer similar quality for a fraction of the cost.
On top of
all of this, some luxury purveyors also began expanding their product
categories and selling overstock via off-price outlets. Boutiques that were
once decadent salons offering fittings to clients when they sipped champagne
are now tourist destinations for the rich and the upper middle class, trading
in wallets and key chains, which, despite their comical price tags, are among
the cheapest options. We are mere minutes away from a Chanel- and Gucci-packed
outlet store popping up in a midtier strip mall near you.
For a while,
it worked. After the pandemic, newly minted millionaires were eager to spend
and show off. The Chanels and Vuittons jacked up prices “so the ‘wrong’ people
stop buying,” said Erez Yoeli, a research scientist at M.I.T.’s Sloan School of
Management. But part “of the pressure in the marketplace comes from the fact
that you do have to be legitimately better,” he said. “And if you’re not,
you’re going to suffer the consequences.”
They weren’t
better. Ms. India found that service at many top-tier hotels nose-dived during
the pandemic, partly from staffing shortages, and has yet to recover. And how
about those $10,000 handbags? Taleen Akopyan, who with her husband has worked
as a cobbler and a leather restoration expert for the past four decades, said
her business has shifted from bags that are 50 years old and still in good
shape to brand-new Chanels, Louis Vuittons and Guccis that need help after a
few wears. “There’s definitely a quality deterioration across the board,” she
said.
It had to
end. By many measures, the luxury market is in free-fall.
LVMH and
Kering, which owns brands including Gucci, Balenciaga and Yves Saint Laurent,
reported losses this year. Same goes for Burberry; Richemont, which owns Alaïa,
Cartier and Chloé; and Capri Holdings, owner of Michael Kors, Versace and Jimmy
Choo. A fall study from the management consulting company Bain predicted that
2024 would be the first year of luxury slowdown since the 2008 financial crisis
(excluding the pandemic). Certainly the luxury sector tends to be one of the
first hit by a slowing economy. But many of the reasons for today’s problems
the companies brought on themselves.
Some brands
are responding by dropping prices, which risks turning a luxury label into a
line that’s carried by outlet malls and desired by virtually no one. Investors
shouldn’t have lauded Burberry’s new C.E.O., Joshua Schulman, when in November
he announced that among other adjustments, the brand would be reducing the
prices of its handbags.
Perhaps the
most egregious sign of the problem is the fact that luxury goods are winding up
on the shelves of discount outlet stores. Dumping excess product in
less-than-glamorous locations can be so destructive to a brand’s perception
that some companies used to set excess product on fire to avoid such a fate.
And yet, according to Bain, at the end of 2023, that’s exactly where about 13
percent of all luxury goods were purchased, compared with 5 percent a decade
earlier.
Some brands
are trying to hold the line. In a July interview, LVMH’s chief financial
officer, Jean-Jacques Guiony, implied that price increases won’t “end just
because the aspirational customers are a little under pressure.” Fun fact:
LVMH’s fashion and leather-goods sales did a 5 percent belly flop in 2024’s
third quarter. So perhaps pressure isn’t so much the problem as subpar,
overpriced goods, like the $2,816 Christian Dior bags that were discovered to
have been made in an Italian sweatshop for around $57.
What
happened to these once-prestigious bastions of craftsmanship and fabulousness?
The eponymous founder of Louis Vuitton was born into a family of artisans in
1821 and dedicated his life to studying and perfecting trunk making. Chanel was
founded by Coco Chanel in the early 20th century and brilliantly designed
sporty wares for women that freed them from corsets. Christian Dior invented
the New Look in 1947, an immaculately designed, hyperfeminine silhouette that
was a return to belle epoque glamour after the austerity of World War II. These
brands and their peers long upheld the traditions and standards of their
founders — until they didn’t. When short-term bottom lines matter more than
history and heritage, corners get cut, the soul gets snuffed out, and the
product becomes trash in a fancy box.
An exception
is Hermès. The company has raised the cost of its Birkin 30 bag in Togo leather
just 15 percent from 2019 to 2024, taking it from $10,900 to $12,500. That
said, many claim you may have to spend a great amount on other Hermès items to
“earn” the privilege of buying one.
Like my sad
Kiki boots, much of old-school luxury — the kind that was so glamorous, lush
and exquisite that everyone understood it, many craved it and few could have it
— is beyond repair. Once-revered establishments that prided themselves on
craftsmanship, service and cultivating a discerning and loyal customer base
have become mass-marketing machines that are about as elegant and exclusive as
the Times Square M&M’s store.
Today,
instant gratification, profit and appearances are more desirable than
substance, depth or intrinsic worth. And while the decline of “luxury” might
not seem like the end of the world (especially with so many apocalypse-adjacent
events unfolding), its fall represents a deeper decay that’s gnawing at so much
of our existence — from education, media and literature to interpersonal
relationships and quality of life.
But back to
shopping. Now is the perfect time to seek skilled, independent craftspeople and
designers who remain uncompromised by the luxury conglomerates’ production
quotas and politics.
If something
is obviously awful and obscenely expensive, don’t buy it. Don’t tout it on
Instagram. Tell the manager you know it was mid. I certainly won’t be dipping
my toes into any Marc Jacobs platforms again. One bruised tailbone was terrible
enough. I’ll happily tell you all about it.
Katharine K. Zarrella is a longtime fashion editor, critic and lecturer.
Sunday, 2 March 2025
The Laco B-Uhr – A Flieger Watch Review
Saturday, 1 March 2025
A Gentleman’s London, Episode Twenty-three: Bamford Watch Department
Bamford
Watch Department
Originally
called Bamford & Sons, the Bamford Watch Department is the watch
customisation company run by George Bamford. An early pioneer of watch
customisation, it is now the official in-housem personalisation company for TAG
Heuer, Zenith, Bvlgari, Girard-Perregaux and Franck Muller as well as
collaborations with Casio G-Shock and other brands. Alongside BWD sits Bamford
London with its line of watches including the Mayfair, GMT and B347.
Friday, 28 February 2025
How a Savile Row Suit is Really Made: The Rest Is History goes to Anderson & Sheppard / Savile Row bespoke suit sales surged in 2024
Savile
Row bespoke suit sales surged in 2024
Savile Row
tailors sold more bespoke suits this year than any time since the Covid-19
pandemic, as people are returning to the office or attending more formal
parties, say retailers on the famous London street.
By David
Harris
22 October
2024
https://www.drapersonline.com/news/savile-row-bespoke-suit-sales-surged-in-2024
Savile Row
suffered during Covid and the years that followed, as people worked from home,
but Richard Anderson - an independent tailor at 13 Savile Row - said orders for
bespoke suits were up by 12% on last year.
His theory
is that as more people are heading back into the office, they are investing in
tailored work attire. As such, his turnover from bespoke suits, which can
retail at over £7,000, reached more than £1.5m last year, and 2024 was looking
even better.
When he
spoke to Drapers in September, he had sold 216 bespoke suits, compared to 202
in the same period in 2023. Women’s suits are up from 19 to 28, and
made-to-measure from 55 to 63.
"What
we are seeing is a significant increase in people wanting to get more suits
across all three levels – ready-to-wear, made-to-measure and bespoke,"
said Anderson.
"Ready-to-wear
dinner suit sales are unbelievable. I think that’s down to not many evening
events for a couple of years [due to the national lockdowns] and now people are
packing them in. The point is that people were not dressing up as much, but now
they are."
He said
people are continuing to wear business suits in different ways, with cotton and
linen suits a popular choice for office workers. While informality is also
playing a role, with Savile Row suits increasingly worn with T-shirts or
without ties, he said.
"[However,]
we are still selling traditional fabrics. We specialise in 18oz cloths and we
have a certain type of clientele that wants them, especially Americans from the
east coast - places like Chicago, where it can get very cold - and the beauty of
these heavy suits is that they last for ever," he said.
"I
think formal is smarter, nicer. But you have to be alive to what is going
on."
At Huntsman
& Sons - at 11 Savile Row - bespoke suits make up 84% of total turnover.
Sales were up 35% in revenue terms, compared to 2019. While ready-to-wear
increased by 25%.
“We have
already matched 2023’s figures for bespoke, with three months still to go,”
managing director Taj Phull told Drapers.
He agrees
times are changing but says most of his customers still come to him for formal
suits.
“Around 60%
of our business is bespoke two-piece suits [retailing at £6,700] in navy blue,
so that always seems to remain solid. There are some changes – people seem to
be wearing a lot of Seersucker (a thin puckered stripe or chequered design) at
the moment – but when customers come to Savile Row, they are often looking for
a formal suit.”
It is not
just suits that are in demand, said Phull, with ties also proving popular. By
September, Huntsman had seen tie sales of £50,000, compared to £56,000 for the
full year in 2019.
“[The last]
three months are the biggest tie purchasing period – for gifting – so I would
expect us to easily pass the £75,000 spent on ties last year," he said.
At Anderson
& Sheppard - which is just off Savile Row, at 32 Old Burlington Street -
owner Anda Rowland said she has noticed a rise in both younger customers and
older people who want more traditional products.
“You can’t
categorise our customers easily. They come from all sorts of backgrounds,"
she said.
"Some
buy suits every five years or so, some might order just one as something they
have promised themselves for years, some might order 15 a year. All of them are
different."
The average
retail price for a two-piece bespoke suit at Anderson & Sheppard is £6,500,
although some can cost more than that.
“The price
does go up if anybody wants cashmere or vicuna or something like that, but the
idea that Savile Row suits go much above – you hear people talking about
£10,000 and more - is a bit exaggerated," said Rowland.
"Something
like 80% of the bespoke suits we sell are around £6,500 – we try not to
increase it too much unless we really have to.”
However,
with the increased demand, one challenge for bespoke garment sellers is having
enough skilled craftspeople, said Huntsman's Phull.
“Apprentices
take years to train so we have to make sure that we have enough to meet future
growth. At the moment we have eight on the go, including cutters, coat makers
and trouser makers."
Wednesday, 26 February 2025
Eleri Lynn succeeds Lucy Worsley as chief curator at Historic Royal Palaces
NEWS!
I'm both
sad & excited to say that at the end of 2024, I'll be leaving my job as
Chief Curator at Historic Royal Palaces! I've had the best colleagues in
history for 21 years, but I want to spend more time with my friends at our
#LadyKillers podcast and our growing #LadyKillers community❤️
In case
you're new round here: the independent charity Historic Royal Palaces are the
wonderful people who love and look after places like Hampton Court and the
Tower of London, and welcome in visitors.
I'm going to be continuing to support the great work they do!
You might
find this hard to believe, as obviously I don't look a day older, but this is
actually a picture of me as a very young curator more than 20 years ago.
You can
join and support Historic Royal Palaces here:
https://www.hrp.org.uk/membership/?utm_medium=paid_search...
Eleri
Lynn succeeds Lucy Worsley as chief curator at Historic Royal Palaces
Fashion and
textiles historian appointed to oversee curatorial team and presentation of
charity's palaces and collections
24 February 2025
Curatorial
Geraldine Kendall Adams
Eleri Lynn
is a fashion and textiles historian Historic Royal Palaces
Historic
Royal Palaces (HRP) has announced the appointment of Eleri Lynn as its new
chief curator.
A fashion
history and textiles expert, and award-winning author, Lynn succeeds the
historian and TV presenter Lucy Worsley, who stepped down as chief curator at
the end of 2024 after 21 years.
HRP is an
independent charity responsible for six of the UK’s royal palaces: the Tower of
London, Hampton Court Palace, Banqueting House, Kensington Palace, Kew Palace
and Hillsborough Castle.
Lynn will
lead the institution’s curatorial team, overseeing research and presentation of
its palaces and collections.
In a
statement, the charity said: “Lynn has dedicated her career to exploring
fashion history, image-making, and the power of dress as a form of
communication.
“Her special
interests include inclusive storytelling and research, the intersection between
fashion and politics and the performance of power through dress in the Tudor
court.
“As chief
curator, she will guide HRP’s curatorial team in researching and presenting
these extraordinary historic sites and collections, ensuring their stories
continue to inspire audiences worldwide. She will also spearhead innovative
exhibitions and curatorial projects that celebrate the rich and complex
histories of these palaces.”
Originally
from South Wales, Lynn is a fluent Welsh speaker and a champion of
accessibility in the heritage sector.
The
appointment marks her return to HRP, where she served as curator of collections
from 2013-2021.
During her
previous tenure, Lynn curated well-known exhibitions including Diana: Her
Fashion Story and The Lost Dress of Elizabeth I. She also oversaw the Royal
Ceremonial Dress Collection, one of the world’s most significant holdings of
historic fashion, which comprises 10,000 items of historic dress and related
materials.
More
recently, Lynn worked at Amgueddfa Cymru – Museum Wales, where she led on the
institution’s exhibitions and international touring strategy, overseeing
programming across seven national sites.
She also
spent a decade at the Victoria & Albert Museum, contributing to blockbuster
exhibitions such as Savage Beauty: Alexander McQueen and The Golden Age of
Couture.
Lynn is
currently a fellow of the Society of Antiquaries and a trustee of the Royal
School of Needlework.
“Eleri is an
exceptional curator with a passion for bringing history to life,” said Adrian
Phillips, HRP’s director of palaces and collections. “Her expertise, creative
vision, and commitment to inclusive storytelling make her the perfect leader to
guide our curatorial team into the future.”
Lynn said:
“It’s an honour to take on this role at Historic Royal Palaces. These palaces
and their remarkable collections hold some of the most fascinating stories in
British history, and I look forward to working with the team to share them with
new audiences in fresh
and exciting ways.”